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audiophile speaker design
How Industrial Design Influences Speaker Sound Quality
When people evaluate a speaker, they usually start with the obvious things: how loud it gets, how deep the bass feels, or how “clear” the vocals sound at first listen. But there is a layer beneath ...
What Reviewers Really Think About UB+ dB1 and dB Mini
When people search for the right bluetooth speaker, they usually start with specifications battery life, driver size, or maximum volume. But specs alone rarely tell the full story. What truly shape...
Have a question ? We are here to help.
Our customer support is available monday to friday: 8am-8:30pm.Average answer time: 24h
Do you ship overseas?
Yes, we ship worldwide! Shipping is free for all orders over $99 USD. For orders below that amount, standard shipping rates will apply at checkout.
How long will it take to get my orders?
Estimated delivery times:
USA: 2–4 working days
Europe: 3–7 working days
Asia: 2–5 working days
Other international regions: 5–12 working days
Any question?
You can contact us through our contact page! We will be happy to assist you.
What should I do if the firmware update stops?
1.There are two common situations:
A.If you switched to another app (iOS users):
Exit UB+ SEEK (swipe up to close it).
Reopen the app — the update will resume automatically.
B.If the update stops without switching apps:
Press and hold the power button for 15 seconds (master reset).
Exit and reopen UB+ SEEK.
Follow the prompt to restart the firmware update.
2.Important:
During firmware updates, please stay inside the UB+ SEEK app. iOS restrictions prevent background updates and may interrupt the process
How do I perform a Master Reset on my speaker?
To perform a Master Reset:
Press and hold the power button for 15 seconds until the speaker restarts.
Our customer support is available monday to friday: 8am-8:30pm.Average answer time: 24h